Returns
Â
RETURNS/EXCHANGES:
- Please note we do not offer refunds (ACCC).
- Full priced items:
- may be exchanged or returned for a store credit, within 14 days of purchase.
- Proof of purchased required for exchange or credit.
- Credit notes are valid for 12 months.Â
- For hygiene reasons intimates and swimwear bottoms may not be exchanged.
- Sale items:
- Reduced clothing and accessory items may be exchanged for size.
- Items marked FINAL SALE, are not eligible for exchange or credit note.Â
- Reduced items purchase at a further discount, ie during Sale on Sale or other sale periods, are also considered final sale and not valid for exchange or credit.
- No exchange on sale homeware or furniture products.
- To make an exchange please email info@harlowst.com.au with all your order details (please do not message via socials) within 14 days of purchase. Once approved, please send your item back, including pre-paid return postage bag (return postage is at senders cost).Â
- Items must be returned in original condition, with tags, and it is senders responsibility to ensure safe return of goods. Items returned without authorisation will not be accepted.
Â